Dear Carolyn, We can’t thank you enough for all your hard work, persistence, dedication, caring, support and kindness in helping sell our mother’s condo. You entered a difficult situation, taking over from another broker and dealing with our mother who faces serious memory loss and cognitive decline. Your persistence and thoroughness with the buyers and their demands ensured that the sale went through. Since neither of us are local, we depended on you to handle those details, and you always came through. Your emails kept us informed of every detail, and you helped us navigate the process with complete success. You went way beyond what we could have expected, helping with staging, clean-out, additional inspections and contractors—the list goes on. Your efficiency and professionalism were matched only by your warmth and caring for our mother—and for us. We’re so happy and grateful for your friendship and support. Feel free to use my name as a reference. Hoping to hear more from my mother about your continued friendship. With much gratitude,
Michael